US Release
LP (Vinyl Record) Return Policy
NOTICE TO LP (VINYL RECORD) BUYERS:
LP (vinyl) records are absolutely non-returnable under any condition. The condition of an LP can be affected by various external factors, including but not limited to humidity, stylus pressure, and cleaning conditions.
Defective or Damaged LPs:
If your LP arrives damaged due to shipping, you must report the issue within 48 hours of delivery with clear photos of the damaged outer packaging and LP. Only in cases of severe, verifiable transit damage may an exchange be considered. Minor cosmetic imperfections, slight warping, or surface noise do not qualify as defects.
Manufacturer Seals & Packaging:
Any LP that has been opened, played, or had its manufacturer’s seal broken is strictly non-returnable. If a return is accepted due to an exceptional circumstance, the item must be in its original, sealed condition with no signs of use.
Incorrect Items:
If you receive the wrong item, please contact us within 48 hours of delivery for a resolution. The LP must remain sealed and unopened for any exchange consideration.
By purchasing an LP from us, you agree to these terms. We appreciate your understanding and cooperation.
For all orders exceeding a value of 100USD shipping is offered for free.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.
Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.